FAQs

Are there any requirements when it comes to integration with Interkassa?

Yes, there are. We check your website to make sure it’s entirely ready for customers to use.

Your business activities have to conform with a law of the country where you provide services or sell goods.

The website has to be publicly available with no need to use login and pass to access it.

The site has to offer all the necessary information about goods/services and the company.

 

How much does it cost to integrate Interkassa payment services?

We don't charge any registration or subscription fees. You pay just a transaction fee. The percentage of the fee depends on your business model and payment methods.

My website is built using the CMS platform. Can I use Interkassa services on my site?

Yes, you can. We have a set of ready-made plugins for the most popular CMS platforms. Pick the one that suits your needs and integrate it into your website within a couple of simple steps.

How long does it take to withdraw funds from the Interkassa account?

 

99% of withdrawals take up to 24 hours.

Merchants with a contract can withdraw money to their bank account every day. It happens automatically.

Contractless merchants can withdraw money within 1-2 business days.

 

 

What payment methods do you offer?

Interkassa offers 60+ payment tools such as Visa and Mastercard cards, online banking, e-wallets, cryptocurrency, mobile banking, self-service payment terminals. 

You can choose a set of tools that fit your business needs and accept payments from all over the world. 

 

What currencies are available?

With Interkassa, you can accept payments worldwide using fiat currency or cryptocurrency. 

What notifications will I get from Interkassa?

You can enable SMS, email or Telegram notifications, and we will send you a message whenever a transaction happens on your website.
You will get an email with the latest Interkassa news and updates from time to time.

Can I customize a checkout page?

Interkassa payment page is entirely built to make the checkout process seamless and fast across both mobile and desktop devices.
To customize the checkout experience for your customers, you can add the company's logo and unique description, change colors and font.

Can I accept online payments with Interkassa if I cannot integrate the Interkassa checkout page on my website?

Yes, with Interkassa, you can accept payments without actual technical integration. You can create  a payment link or invoice in your account  and send it directly to your customer via email or messenger. 

How does Interkassa protect merchants against fraud?

We use a comprehensive anti-fraud system to prevent fraudulent activity: profiling, automatic anomalies detection, manual review of the non-typical transactions by a Fraud and Risk Officer.

Every transaction is automatically checked with a set of rules, gets scored and classified according to its risk level. If the Anti-Fraud system detects non-typical activity, a Fraud and Risk Officer checks the transaction manually.

Such an approach allows achieving a balance of security and a high conversion rate.

In 2017 we set up a bug bounty program to eliminate any possible technical issues and ensure our platform is trustworthy.

 

How does Interkassa protect cardholders' data?

Cardholders' data is protected according to PCI DSS Level 1 standards. 

Interkassa uses Comodo SSL certificate to transmit data securely. On top of this, we have advanced Anti-Fraud system and a team of top-notch Fraud and Risk Officers.